Besides having more system resources, a reason why you can get your own hosting server and use it instead of a shared hosting plan is that you'll be able to install and run a large selection of software. With a shared account, you'll be able to use applications, which don't need root access and are not set up server-side, so if you require certain software for your web sites, you cannot set it up on a shared hosting server. This isn't the case with a hosting server of your own where you'll be able to install anything you would like. The downside is that you may not have much experience and taking care of your own server is more complicated that managing a shared Internet hosting account where the provider handles the majority of things. This is why we offer an extra service for our server plans called Installation & Troubleshooting and you could take full advantage of it any time that you encounter any difficulties with the administration of your machine.

Installation and Troubleshooting in VPS Servers

The upgrade comes with 60 minutes of custom work on your hosting server, so in case you acquire any of our VPS servers packages, you'll be able to take full advantage of this service and have our administrators do different tasks that you can't carry out yourself or you have no time. They'll install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any application that doesn't function properly for some reason. You can add the upgrade to your plan as frequently as you wish depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade includes thirty minutes of custom work on your server as well, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our admins just after your hosting server is set up, you can order the upgrade during the hosting server signup procedure, or when you need something to be executed afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our administrators on your machine, so if you face any difficulties to install a third-party software or some app gives errors and doesn't work the way it should, our professionals shall help you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is suitable if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it features.