Service Uptime Guarantee in Shared Hosting
All our shared hosting plans include a 99.9% service uptime warranty. We're able to reach that goal by using an innovative cloud hosting platform in which each and every service (files, emails, databases, etc.) has its own cluster of servers. We do not run everything on just a single server as most providers do, so we have virtually wiped out the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your sites. If one server fails, the other ones inside the cluster will take over to ensure the continuous work of the websites. To protect yourself from infrastructural difficulties, our server facilities use powerful diesel backup generators and a number of independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a group of skilled admins keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server plans, you are going to take advantage of a 99.9% service uptime and you can now forget about any interferences you may have experienced with other providers. Different to the vast majority of hosting companies, we do not run everything on one hosting server. As an alternative, every part of the hosting service, such as the file storage, e-mail messages, databases, Control Panel, stats, etc., has its own clusters of servers. If one machine fails, the others will take over, so your websites will never be affected. In addition we employ a cutting edge load-balancing platform which guarantees the optimal performance of both our web servers and the internet websites accommodated on them. A number of independent Internet providers and diesel powered generators are our backup in case there is an infrastructural problem, while a group of qualified admins, that's available 24/7, keeps track of the system in case there are software difficulties. Through our semi-dedicated servers, your internet sites will be operational no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server plans come with a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. Additionally, we use new hardware for the physical servers in which the VPS accounts are set up to steer clear of any possibility of hardware failure and each part has been tested extensively. The security of your data is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your websites are going to be functioning practically without any disruptions. Our knowledgeable admins will resolve quickly any software issue that may appear, so even if there's an issue with a different VPS server account on the physical hosting server, your VPS will not be affected. The server uptime is listed on our website and not hidden in our Terms of Service given that we can keep our promise and provide a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions feature a 99.9% server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We test each and every server diligently before we hand it over to the customer and we use new hardware components to avoid any probability of hardware problems. Any unexpected software problems are going to be resolved immediately by our system administrators as they keep track of all the machines 24/7. In order to avoid infrastructural issues, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your web sites are flooded, we can react immediately and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper operation of your websites.