Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center built into’s Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could come across, they are written by our support team of capable technicians.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually demonstrate how you can fix a common issue associated with your shared hosting account. You can find the training videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer support service with a 1–hour response time guarantee. A group of expert tech support engineers will be at your disposal to attend to all the queries that you may possibly have. During off–peak periods, a reply will be given in even less than 20 minutes.