Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour response warranty with all of our shared hosting packages, meaning each individual advice question you send will undoubtedly be reacted to within one hour maximum. Our support team members have been qualified to promptly solve any case and to present you with on time guidance on any difficulty that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of consultants will be on–line for you 24x7x365 to answer to all your enquiries and to deal with any trouble that you may have. You also can post a customer assistance ticket from the Web Site Control Panel or send us an e–mail message any moment. Also, on business days, you can easily phone us or work with the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel includes a broad knowledge base which is incorporated into all sections. In each section, you will find a Help control key that will load for you a selection of step–by–step tutorials on how to work with a particular element or carry out a selected action. Additionally, we have generated training clips to help you get a better idea of the Control Panel’s interface.