A 1–hour Inquiry Answer Guarantee
Each ticket that you submit to our client help crew will be responded to in up to 1 hour. All general questions shall be responded to as quickly as possible. Nonetheless, if the service question you have posted requires the assistance of a trained technician, we will send the ticket to him and will notify you about the delay.
Qualified Technical Help Service
We will be on–line for you 24x7x365 to offer help and customer support as well as to aid you with any trouble that you could come across whilst monitoring your virtual server. We will support you with all installed in advance software applications, including your Operating System, server admin panel (dependent upon the VPS type) and the Web Site Control Panel made entirely by our developers.
An Intuitive Help Zone
In the Web Site Control Panel that will come without charge with your virtual server, you can discover a useful Help zone, containing everything you should be informed about when managing your web pages and software packages. We have incorporated a range of how to articles and reviews and video training that illustrate the fundamental site supervision duties in an easy–to–understand form.