A 99.9% Server Uptime
The chief benefit of developing your very own shared hosting system is that you don’t need to be worried about compatibility – you design a special set of software tools in such a way so as to be compatible with a particular set of hardware components. The result is something a whole lot more stable and dependable, because there are less possible risks of failure. We have built our cloud hosting system using proven hardware elements in addition to a seriously customized version of Security–Enhanced Linux in an attempt to create an incredibly secure environment for your own personal websites.
That’s why, with all our shared hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–hole hardware parts made by Juniper. What’s more, on each and every router, we’ve set up a firewall with an advanced set of rules in order to filter all fishy requests.
Therefore, in all our data centers – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money at risk, you cannot feel truly safe. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you have to get a more robust web hosting solution, such as a VPS servers or even a dedicated servers – you’ll receive a full refund, without concealed fees or repayment taxes.
24/7 Technical Support
If you happen to manage a hosting firm, your tech support engineers are of highest importance. This is exactly why we’ve carefully handpicked a highly competent team of support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All customer support tickets are answered in under sixty minutes and our average ticket response time is below 20 minutes!